FREE DELIVERY

Search User
Search User

Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy describes how FOLIO BAR & CELLAR PTE. LTD. (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://barcellar.techzu.com.sg/ (the “Site”).

As a retailer of alcoholic beverages, we strictly enforce legal drinking age requirements. Our Site and products are strictly intended for individuals who are at least 18 years of age, or the legal drinking age in your jurisdiction.

1. Types of Personal Data We Collect

We may collect personal data that you provide directly, or that we receive through your interactions with us, including:

  • Identity information: Name, date of birth (mandatory for age verification), and potential identification document details for delivery verification.
  • Contact information: Email address, phone number, and delivery address.
  • Account information: Login credentials for your account on our website.
  • Transaction data: Order history, payment details, and subscription preferences.
  • Communication data: Emails, WhatsApp messages, or other correspondence you send us.
  • Technical data: IP address, device type, browser type, and cookies for website functionality.
  • Other personal data: Feedback, survey responses, or preferences you share.

2. How We Collect Personal Data

Personal data may be collected through:

  • Online purchases, account registrations, and subscription forms.
  • Age verification prompts and delivery ID checks.
  • Customer service interactions via email, phone, or messaging apps.
  • Website usage, analytics, and cookies.
  • Events, workshops, or promotions.

3. Purpose of Collection, Use, and Disclosure

We collect and use your personal data for the following purposes:

Order Fulfillment and Age Verification

  • Verifying your age prior to purchase and upon final delivery to ensure regulatory compliance.
  • Processing and delivering your orders.
  • Managing subscriptions and handling payment and billing.

Customer Support

  • Responding to inquiries, complaints, or resolving issues related to products and deliveries.

Marketing and Promotions

  • Sending updates, newsletters, offers, or promotional materials (only with your consent).
  • Conducting surveys and gathering feedback.

Website and Service Improvement

  • Analyzing usage patterns to enhance user experience.
  • Conducting research for new products, services, or features.

Legal and Regulatory Compliance

  • Complying with applicable laws, regulations, or legal obligations (including alcohol licensing laws).
  • Protecting our rights, property, or safety.

4. Third-Party Services & Shopify Integration

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

  • Data Storage: Your data is stored through Shopify’s data storage, databases, and the general Shopify application behind a secure firewall.
  • Payment Processing: If you choose a direct payment gateway to complete your purchase, Shopify encrypts your credit card data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. We do not store your full credit card information on our internal servers.

5. Sharing and Disclosure of Personal Data

We may share your personal data with trusted third parties for the purposes stated above, including:

  • Delivery partners and logistics providers: For order fulfillment and conducting mandatory physical Age/ID checks upon delivering alcoholic beverages.
  • Payment service providers: For processing secure transactions.
  • IT service providers: For website maintenance, analytics, or security.
  • Government or regulatory authorities: Where legally required to comply with the law.

We do not sell or trade your personal data to unrelated third parties.

6. Cookies and Online Tracking

Our website uses cookies or similar technologies to:

  • Improve website performance and user experience.
  • Track visitor behavior for analytics.
  • Personalize content or promotions.

You can choose to disable cookies via your browser settings, but please note that some features of our website (such as the shopping cart or age-gate) may not function properly without them.

7. Protection of Personal Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, collection, use, disclosure, accidental loss, or cyber threats. Access to personal data within our organization is strictly restricted to employees and partners who need it to perform their job functions.

8. Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

9. Your Rights

You have the right to:

  • Access the personal data that we hold about you.
  • Correct any inaccurate or incomplete information.
  • Withdraw consent for marketing communications at any time (by clicking the “unsubscribe” link in any promotional email or contacting us directly).
  • Request the deletion of your personal data, subject to ongoing legal, tax, or contractual restrictions.

Contact Us

To exercise your rights, or if you have any questions or concerns regarding this Privacy Policy, please contact our Data Protection Officer (DPO) at:

  • Email: [DPO/Contact Email Address]
  • Mailing Address: 77 High Street, #10-11 High Street Plaza, Singapore 179433
  • Phone: [Business Phone Number – Optional]